Magikflame Reviews
Magikflame Customer Reviews (30)
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Verified BuyerNo Magic with MagikFlame
Bought an Artemis unit 2 years ago. 6 months ago the touch screen turns white and doesn't work. I went online to chat and Magikflame tech support contacted me. They told me that the screen is likely in working order but the programming SD is corrupt or not working. They will not repair my SD card but require that I pay $50 for a new one. Please keep in mind that I paid $3745 for this "premium" unit. I don't mind paying for parts but $50 for this seems extreme for something you can but at Walmart for $10. If the program is corrupt, just provide a website where I can download it. Best thing would be to put one in an envelope and send to me and I will send the old one back. Being nickel and dimed on a $4k fireplace unit is shocking. Magikflame is certainly not premium quality and is not worth the price. The holographic image is just OK, other units offer just a nice an image for a lot less. Also, how many years does it take Magikflame to get an Andriod app?Kids are writing these today. Android has 70% of the world market share of mobile OS, might want to get with the times. Yes, I am being a bit harsh here. Considering the price paid vs. value, I would expect better support on your products. It's like charging someone for a screw that falls out. It's nothing major, just send it to them to keep the customer happy.....that's called customer service. Otherwise, use better SD cards or include a spare if this a regular occurrence. I have paid the $50 now, so I will be sharing this review on every site possible. If I deter one person from buying a Magikflame, I figure I will have taken my $50 back. Buyer beware.
Verified BuyerTransforms the mood of my living room
I love how the Magikflame electric fireplace instantly transforms the mood of my living room. With a simple flick of a switch, I can create a romantic ambiance for a cozy date night or a warm and inviting atmosphere for a gathering with friends. It's versatile and adaptable to any occasion.
Verified BuyerExperience such exceptional customer service
The Magikflame customer support team goes above and beyond to ensure customer satisfaction. They are prompt, knowledgeable, and eager to assist with any inquiries or concerns. It's refreshing to experience such exceptional customer service.
Verified BuyerConscious of their environmental
As someone who is conscious of their environmental impact, I appreciate that the Magikflame electric fireplace is an eco-friendly choice. It operates without emitting harmful pollutants or smoke, making it a clean and sustainable heating option.
Verified BuyerThe-line fireplace that combines elegance, realism, and cutting-edge technology
From their outstanding customer service to the exceptional quality of their fireplaces, they have set the bar high in the industry. If you are in search of a top-of-the-line fireplace that combines elegance, realism, and cutting-edge technology, look no further than Magikflame Company
Verified BuyerConstantly drawn to its enchanting glow
The flame effects produced by the Magikflame fireplace are simply mesmerizing. The realism is astounding, and it creates a warm and inviting ambiance in any room. I find myself constantly drawn to its enchanting glow, creating a cozy atmosphere that surpasses any traditional fireplace experience
Verified BuyerTheir commitment to innovation and technology
One aspect that truly sets Magikflame apart is their commitment to innovation and technology. The ability to customize the flame effects and ambient lighting through the intuitive app is a game-changer. I can easily adjust the colors, brightness, and even add crackling sound effects, tailoring the experience to my liking.
Verified BuyerThe durability and longevity
Furthermore, the durability and longevity of the Magikflame fireplace are unquestionable. The company's dedication to using top-notch materials ensures that this investment will provide years of enjoyment for me and my family
Verified BuyerThe durability and longevity
Furthermore, the durability and longevity of the Magikflame fireplace are unquestionable. The company's dedication to using top-notch materials ensures that this investment will provide years of enjoyment for me and my family
Verified BuyerTheir commitment to customer satisfaction
What truly impressed me about Magikflame Company was their commitment to customer satisfaction. Throughout the entire process, they demonstrated a genuine passion for their products and ensuring that I was completely satisfied with my purchase. They promptly addressed any concerns or questions I had, and their dedication to resolving any issues was remarkable. It's clear that Magikflame values their customers and strives to provide an exceptional experience from start to finish
Magikflame Customer’s Q&A
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About magikflame.com Prices and Cost?
The MagikFlame electric fireplace is typically priced between $3,000-$4,000, depending on the unit. They also offer a HOLIDAY DEAL where you can save up to $500 on any fireplace. In terms of running costs, using the visual flame without heat on a MagikFlame fireplace costs approximately $0.47 each month due to its efficient LED lights. Operating the unit on high costs around $23.40 each month, while using it on low costs around $7.80 each month. It's important to note that these costs can vary based on your unique utility setup and calculation. The purchase price may or may not include a mantle or frame for the fireplace.
About magikflame.com Popular Products and Services?
MagikFlame is a company that specializes in modern electric fireplaces. They are known for their realistic electric fireplace products, which are made in the USA. The company prides itself on the quality and craftsmanship of its products, which are built from premium materials.
One of their popular products is the fireplace insert, which they claim to be the most realistic and best you can buy. These inserts are proudly built in Nashville, TN. They also offer mantels that are AAA+ quality and built by folks with generations of furniture building experience.
In terms of services, MagikFlame offers 24/7 customer support with fireplace experts standing by to take your call. They also provide free software updates for life for their products.
The company also emphasizes its eco-friendly approach, with products that operate green and reduce reliance on expensive natural gas. Their fireplaces draw just 6.6 volts when running in ambiance only mode, which can help reduce your power bill.
In terms of technology, their fireplaces come with 30 unique realistic flame settings, high-quality real fire audio, and crackling fire and popping log sounds. They also offer an iOS Bluetooth app that allows you to use your iPhone as a remote control to operate your fireplace from any room.
They also offer a variety of other features such as a backlit LED touch screen for easy operation in dimly lit rooms, and a remote control included with the fireplace.
Overall, MagikFlame offers a range of high-quality, realistic electric fireplaces with a variety of features and services designed to enhance the user experience.
About magikflame.com Payment Method?
MagikFlame offers several payment methods for their customers. They have partnered with Bread Pay™ to provide simple and affordable financing. This allows customers to pay for their purchase over time with low monthly payments as low as $136.12. They offer easy, flexible payment options up to 24 months at competitive interest rates. There are no early repayment penalties and the application process is fast and easy.
In addition to this, they also offer SplitPay, which allows customers to make 4 equal interest-free payments every 2 weeks. This option always has a 0% APR and checking out with SplitPay won't impact your credit score.
Lastly, they accept a variety of payment options including debit card, credit card, Bread, and Amazon pay. All these options make it easier than ever for customers to enjoy the most realistic electric fireplace with their friends and family.
magikflame.com Return Policy?
The Return Policy and Shipping Policy of MagikFlame are as follows:
Return Policy: Your order is an offer to buy, under these Terms of Sale, all products and services listed in your order. All orders must be accepted by MagikFlame, or they will not be obligated to sell the products or services to you. They may choose not to accept orders at their sole discretion, even after they send you a confirmation email with your order number and details of the items you have ordered.
Shipping Policy: You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursements for the costs MagikFlame incurs in the processing, handling, packing, shipping, and delivery of your order. You are still responsible for the cost of shipping the order to you (even if it was purchased with a free shipping promotion) and for the cost of return shipping via their recommended shipping methods. It is recommended that you insure your shipments.
Please note that these policies are subject to change by MagikFlame without prior written notice at any time, in their sole discretion. Any changes to the Terms of Sale will be in effect as of the "Effective Date" referenced on the Website. You should review these Terms of Sale prior to purchasing any product or services that are available through their Website. Your continued use of their Website after the "Effective Date" will constitute your acceptance of and agreement to such changes. These Terms of Sale are an integral part of the Website Terms of Service that apply generally to the use of their Website. You should also carefully review their Privacy Policy before placing an order for products or services through their Website.
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